WeekCal Premium Features Restoration Guide
If you find that your premium features are missing, the following steps will assist you in restoring them to your device. This process is designed for users who are logged into the same Apple ID that was used to make the original purchase.
Restoring Your Purchases
Restoring your purchases is a straightforward process:
- In WeekCal, tap the gear icon at the top of the page to access your settings.
- Within the settings menu, select Upgrade to Pro to view premium options.
- At the bottom of the premium options page, there is a Restore button. Tap this to attempt to restore your purchase history.
Additional Troubleshooting Steps
If restoring your purchases does not work, try the following actions:
- Close the WeekCal app entirely and then reopen it. This can often refresh your session and restore access to Premium features.
- If closing and reopening the app doesn't work , try restarting your device as this can clear up minor software glitches that may be affecting the app's performance.
- After restarting, open WeekCal again and check if the premium features have been restored.
When Troubleshooting Isn't Successful
If you have followed the above steps and still cannot access your premium features, further assistance is available:
- Navigate to Settings > Provide Feedback within the WeekCal app. This allows you to communicate directly with our support team.
- When contacting support, please provide a detailed account of the issue, including any relevant screenshots or purchase receipts. This information can be crucial in helping us determine the cause of the issue and restore your features as quickly as possible.
The support team will use the metadata sent with your feedback to investigate the problem. We are committed to ensuring you can fully utilize the premium features of WeekCal that you've purchased.